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Philip Crump
(505) 989-8558 • Contact me by email! Since
1992, serving |
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PLEASE CONTACT ME FOR A FREE 30 MINUTE CONSULTATION 1. WHAT IS MEDIATION? In mediation, people make
their own creative and fair decisions together regarding their disputed
issues. People who want cost-effective and low-impact
forms of decision-making can use the assistance of a neutral mediator--who
doesn’t take sides or have a stake in the outcome of those decisions. When people really understand each other's issues or needs, they usually are more able
to respond positively to those needs. Mediators help each person
express perspectives and needs in ways that others may hear and
understand. I can help people distinguish their positions (what
they want) from their needs and interests (why they want them);
disputing parties often disagree about the positions each one takes, but they
can usually understand the needs and interests. I am strongly committed to creating safe spaces in which people problem-solve together to make effective mutual
decisions. Facilitation is similar; because it usually involves groups,
though it may not be confidential in the same way. I provide
mediation, facilitation and training for a broad range of issues—divorce
(custody, timeshare, child support, division of property), work
relationships, disability, special education, construction and other areas
where creative problem-solving has been difficult. “They should use
this process as a first—not last—resort.” MEDIATION IS NOT: …Arbitration, where a neutral person hears from
both sides and makes a decision (acting like a judge). Although mediation often
takes place around issues that may have legal implications, the best
decisions are generally made by the participants. Courts have recognized this
and often urge people to mediate rather than rely on the capriciousness of an
overworked judge dealing with a crowded court docket. PLEASE NOTE: I
am one of a small number of PROFESSIONAL Mediators in A NOTE REGARDING ATTORNEYS: MEDIATION…OR THERAPY?:
collaboration.”
-Unsolicited client note 2. WHAT IS MY APPROACH? I do
not practice “muscle” mediation; I do not tell parties what they should do or force them
to accept a particular decision or outcome. Clarifying questions help reduce
the misunderstanding so often a part of conflicts. I can help brainstorm
possible approaches to resolution. Cooperative problem solving replaces
personal assumptions. I do have a responsibility to help people “reality
test” proposals for resolution they may bring forward, including the
consequences for not accepting a less-than-perfect outcome. Back to Top of the Page ................ “Mr. Crump
demonstrates great skill in fostering and atmosphere of trust in which
differences in viewpoint may safely be expressed....He has also demonstrated
an ability—through empathic listening—to help angry adults express their
feeling safely, to clarify issues and re-establish working relationships.” 3. HOW DOES IT WORK? The mediation begins with
signing the Agreement to Mediate. It sets out the conditions and characteristics of mediation,
some basic ground rules for discussion, and the mediator's fee. In the
session, each person has opportunity to speak and to be heard, until the
issues and perspectives are clear. The mediator facilitates the discussion
and negotiation until the parties reach agreement. My critical question
for you is—"What do you want to achieve in the mediation
process?" The typical outcome of
mediation is a Memorandum of Agreement, which describes in writing the
terms of settlement reached through mediation. For informal disputes, this is
usually sufficient. For some legal matters, this document goes to the
attorneys for review, revision and inclusion with the case documents. WARNING: Mediation may be beneficial to your mental, emotional,
financial and physical health--by resolving nagging issues, avoiding
expensive litigation, repairing important relationships and allowing you to
move on with your life. WHY MEDIATION WORKS: You
remain in control—in a
confidential, informal and flexible process that moves at your pace You
get more of what you need—resolution on your terms of the important issues, big and
small Mediation
is more affordable—and
often faster than other ways of settling disputes or making decisions Mediation
is positive—“win-win”
means focusing on getting everyone’s needs met, with mutual respect Mediation
inspires creativity—you
become free to explore more options, collaboratively, and with safety Mediation
encourages hope—end
“blame games”--open the door to many previously unseen possibilities Mediation
is goal-oriented—towards
your own fair, complete and durable resolution of the issues 4. WHAT DOES IT COST? Mediation
and Facilitation can provide broader satisfaction including: • Substantive satisfaction
(getting results), All
three are important for people who really want to move ahead, in a way that
only settling the substantive issues cannot provide. Back to
Top of the Page ................ “A large part of the experience was
the great planning and orchestration that Philip Crump provided.
The family felt very empowered, supported, and informed. He is a gem.” 5. WHAT IS FACILITATION? I am experienced with both
public and private facilitation—land-use and planning decisions, as well as
strategic planning for boards and businesses and partnering on construction
projects. I am proud to be a part of the New Mexico First facilitation team. The City of
Albuquerque Land Use Facilitation Program provides a safe place for neighbors
and applicants for planning changes to come together and hash out their
concerns prior to formal hearing. I have been an active member of that
land-use program since 1998. Appreciative Inquiry is a special approach to organization
development—how people work together effectively—that focuses on “what works”
rather than what does not. Remember “Seek and ye shall find?” Well, if you
look for problems, sure enough you will find them. Instead, looking for
positive activities, strategies, approaches and attitudes helps individuals
and groups learn how to strengthen what they may already know. For group workplace
disputes, a process referred to as “intervention” uses both mediation and
facilitation techniques to help people talk safely and openly about the
issues of concern and create new group understanding and agreements about how
to make the work situation better for everyone. Many of the organizations
listed in my professional resume have asked me to help them become more
effective using this approach. See a lot more about this process and
others at Planning &
Facilitation Please
contact me for a Free Consultation! Philip Crump, Mediator & Facilitator Back to
Top of the Page ................Last update: February 17, 2011 |
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